Refund policy

We want you to love your book. Here's how refunds and reprints work at Picskis.

Within 30 days of placing your order

We offer a 30 day satisfaction guarantee. If you're unsatisfied with your order, please reach out to our dedicated support team.

Damaged books / defects

We offer free reprints on damaged / defective books. If your order arrives damaged or defective, please reach out to our dedicated support team at support@picskis.com.

Design mistakes

Unfortunately, we cannot offer refunds or reprints due to mistakes made by customers during the editing process. Before every order, our editor shows a "Check your book before ordering" confirmation, where you confirm you've reviewed your design for any mistakes before continuing. We kindly ask all customers to double check their designs before ordering!